Grand Inna Tunjungan, Surabaya
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- BBQ facilities
- Spa & wellness centre
Room features
- Air conditioning
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel is in a good location, close to shopping centers and business hubs. The rooms are spacious and clean, but the bathroom could be tidier. The service is friendly and helpful despite language limitations. The dining options offer a good variety and are near the biggest mall in Surabaya.
The hotel is conveniently located in the center of the city, making it great for exploring local sights and enjoying excellent local foods. The rooms are clean and comfortable but some issues with assigned rooms. Service is exceptional, especially thanks to Mr Sipit, and offers a range of conveniences from porter assistance to dining options. The location, although central, suffers from heavy traffic at times. Dining experiences vary, with some great options nearby but with limitations for certain preferences. The facilities are adequate, offering essential amenities for a pleasant stay.
The hotel offers very big and convenient rooms in the center of Surabaya, perfect for a non-smoking stay. The location is excellent for exploring the city, but there is a charge for ironing services. The dining experience is satisfactory, and there are on-site food options. Overall, a great value for a stay in the heart of the city.
I absolutely loved my stay at this hotel! The rooms are incredibly spacious and conveniently located next to the stairwell. Having air conditioning was a big plus for me. The service was exceptional, with the security team always ready to assist in any situation. The hotel's proximity to shopping malls and attractions made it even better. The dining experience, while not catering perfectly to Western tastes, offered a variety of traditional choices that were quite satisfying. The facilities were top-notch, enhancing my overall experience.
I had a fantastic stay at this hotel! The rooms were clean and spacious, especially the twin beds which were very comfortable. The staff throughout the hotel, from the bellman to the chef and security, were incredibly friendly and helpful, even though some had limited English skills. The location was superb, near the huge Tunjungan Mall and the city center, making it perfect for exploring local sights and enjoying delicious local cuisine. The dining options were good, with daily fresh fish available, and the facilities were top-notch.
The hotel is conveniently located near Tunjungan Plaza, offering easy access to local attractions and great food options. The rooms, while spacious and comfortable, are in urgent need of maintenance. The service stands out for its enthusiastic and respectful staff during festive seasons. However, heavy traffic in the area may cause delays in transportation.
The hotel offers very big and conveniently located rooms with several English TV channels. The rooms have been well renovated and modernized, featuring twin beds. The staff is very helpful and friendly, making the stay enjoyable. However, the heavy traffic in the area affects taxi services, causing delays. The location is excellent for exploring local sights and trying out local foods, with a large food area downstairs if you prefer not to venture out. The dining options are varied, with both western and traditional choices. The facilities are up to standard, catering to various needs.
My stay at the hotel was fantastic! The rooms were clean, spacious, and ready for me ahead of time, which was a huge plus. The service was friendly and helpful, although the staff's English was a bit limited. The location was very convenient, near to Tunjungan Plaza and other local attractions, but be prepared for heavy traffic in the area. The dining options were varied, with both Western and traditional choices available. Overall, a great value for money with a few minor downsides.
I had a pleasant stay at this hotel in the center of Surabaya. The rooms were huge with a spill-over area that overlooked the front yard, clean, and more spacious than other similar hotels in the same price range. However, some major upgrades are needed to enhance the overall experience.
The hotel is centrally located in Surabaya, near Tunjungan Plaza and the city center, making it a very convenient spot. The rooms, despite our request for a non-smoking room, were spacious with 2 queen-sized beds and a fridge. The service from reception to the bellman, housekeeping, and chef, especially during Lebaran holidays, was friendly and helpful. The dining options, although not catering well to Westerners, featured home-made pies and jams. The facilities are more than perfect, although the heavy traffic in the area caused some delays.
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