logo

Grand Inna Tunjungan, Surabaya

Book on our site
Up to 10% cheaper
than Booking.com
Check rooms and rates
From48US$ /night
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl. Gubernur Suryo 1-3, Surabaya, Indonesia

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
54 m² 
Bed options:
1 Double bed
City view
Shower
Bathtub
Check Prices
Deluxe Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
Check Prices
Superior Twin Room
Max:
2 persons
28 m² 
Bed options:
2 Single beds
City view
Shower
Air conditioning
Check Prices
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre
Surabaya400 m
Airports
Juanda (SUB) 20.5 km
Abdul Rachman Saleh (MLG) 84.9 km
Train
Gubeng Train Station 1.2 km
Pasar Turi Train Station Surabaya 2.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • BBQ facilities
  • Spa & wellness centre

Room features

  • Air conditioning
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Location

Jl. Gubernur Suryo 1-3, Surabaya, Indonesia
Map view
Jl. Gubernur Suryo 1-3, Surabaya, Indonesia
Nearby
Jln. Taman Apsari
Joko Dolog Statue
380 m
Public Building
Grahadi Building
180 m
Mall
Tunjungan Plaza
530 m
Jl. Walikota Mustajab
Surabaya Town Hall
470 m
Square
Taman Apsari
180 m
Jl. Genteng Sayangan no. 29-33 & 35A
Rumah Suci Bodhimandala
580 m
Restaurants
Restaurant Van Java Cafe
170 m
Jl. Taman Apsari 69-71
Killiney Kopitiam
310 m
Jl. Jenderal Basuki Rahmat no. 8-12
McDonald's
430 m
Jln. Basuki Rachmad 21-13
Fajar Chinese Restaurant
320 m
Jl. Bo. Basuki Rachmad 8- 12 Tunjungan Plaza II Lantai 5
B.G.H Coffee
230 m
Taman Apsari No. 1 Kantor Pos Simpang
Linkafe
340 m
Jl. Basuki Rahmat No. 8-12 Plaza Tunjungan II 5th floor Royal Food Blvd
Boncafe Steak & Ice Cream
610 m
Jl. Pregolan No. 2
Sushi Tei Plaza Tunjugan
470 m
Jl. Basuki Rachmad No. 8-12 Tunjungan Plaza 5

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
friendly staff
limited Western options
pay for laundry/iron
7.8/10
Very good
Rooms
8.1
Location
8.2
Service
8.4
Dining
7.4
Guest reviews
7.8/10
based on 11 reviews
8.1
8.1/10 based on 146 reviews
Paul
United Kingdom, June  2024
8.0/10

The hotel is in a good location, close to shopping centers and business hubs. The rooms are spacious and clean, but the bathroom could be tidier. The service is friendly and helpful despite language limitations. The dining options offer a good variety and are near the biggest mall in Surabaya.

Rooms
7.0
The rooms are quite big and clean, though the bathroom could be cleaner.
Service
9.0
The service is very friendly and helpful, even with limited English.
Location
8.0
The location is very strategic, near the Tunjungan Plaza with easy access to shopping centers and local sights.
Dining
8.0
The dining options are better than average, with a good variety near the biggest mall in Surabaya.
Facilities
8.0
The facilities meet expectations and provide essential services for guests.
Billy
United Kingdom, March  2024
7.6/10

The hotel is conveniently located in the center of the city, making it great for exploring local sights and enjoying excellent local foods. The rooms are clean and comfortable but some issues with assigned rooms. Service is exceptional, especially thanks to Mr Sipit, and offers a range of conveniences from porter assistance to dining options. The location, although central, suffers from heavy traffic at times. Dining experiences vary, with some great options nearby but with limitations for certain preferences. The facilities are adequate, offering essential amenities for a pleasant stay.

Rooms
8.0
The rooms were comfortable and clean, but there was a mix-up with the assigned room despite our specific request for a non-smoking room. The dinner delivery service in English and Bahasa Indonesia was a convenient touch.
Service
9.0
The service was excellent, especially thanks to Mr Sipit who ensured all our requests were promptly fulfilled. From room service to assistance with car hire and dining recommendations, the staff went above and beyond to cater to our needs.
Location
7.0
The central location is ideal for accessing local attractions and enjoying the nearby shopping mall. However, the heavy traffic in the area caused delays in transportation. The hotel's proximity to Plaza Tunjungan and the city center is a plus.
Dining
7.0
The dining options provided a decent experience, with a variety of choices nearby. However, there were limitations in catering to certain preferences, particularly for Western tastes.
Facilities
7.0
The hotel offers essential facilities to ensure a comfortable stay, although some aspects may require improvement to enhance the overall guest experience.
Kate
United Kingdom, February  2024
8.2/10

The hotel offers very big and convenient rooms in the center of Surabaya, perfect for a non-smoking stay. The location is excellent for exploring the city, but there is a charge for ironing services. The dining experience is satisfactory, and there are on-site food options. Overall, a great value for a stay in the heart of the city.

Rooms
9.0
The rooms are very big and convenient, ideal for a non-smoking room.
Service
8.0
The staff are friendly and helpful, from bellman to the manager on duty, making my stay enjoyable.
Location
9.0
The location is very good, walking distance to the biggest mall and entertainment places in the city, as well as being near the business and shopping centers.
Dining
7.0
The dining experience is not bad, with nearby dining options and freshly prepared eggs available.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, laundry, and more to enhance the stay.
Nicholas
United Kingdom, January  2024
8.6/10

I absolutely loved my stay at this hotel! The rooms are incredibly spacious and conveniently located next to the stairwell. Having air conditioning was a big plus for me. The service was exceptional, with the security team always ready to assist in any situation. The hotel's proximity to shopping malls and attractions made it even better. The dining experience, while not catering perfectly to Western tastes, offered a variety of traditional choices that were quite satisfying. The facilities were top-notch, enhancing my overall experience.

Rooms
9.0
The rooms are very big and very convenient.
Service
9.0
The staff is very helpful and friendly.
Location
9.0
The location is very strategic, near malls and food centers.
Dining
7.0
The dining experience was average but had some traditional choices.
Facilities
9.0
The hotel offers excellent facilities.
convenient location
limited Western options
George
United States, January  2024
8.8/10

I had a fantastic stay at this hotel! The rooms were clean and spacious, especially the twin beds which were very comfortable. The staff throughout the hotel, from the bellman to the chef and security, were incredibly friendly and helpful, even though some had limited English skills. The location was superb, near the huge Tunjungan Mall and the city center, making it perfect for exploring local sights and enjoying delicious local cuisine. The dining options were good, with daily fresh fish available, and the facilities were top-notch.

Rooms
9.0
The rooms with twin beds were good, clean, and spacious, especially the comfortable rugs.
Service
8.0
The staff, from various departments including room service, laundry, and security, were very friendly and helpful despite limited English skills.
Location
10.0
The hotel's location was very strategic, near malls, food centers, Tunjungan Plaza, and the Surabaya city center, making it convenient for shopping and sightseeing.
Dining
8.0
The dining experience offered a good choice and was very near the biggest mall in Surabaya, with a variety of options to enjoy.
Facilities
9.0
The facilities provided, including room service, car hire, dry cleaning, laundry, and valet parking, were excellent and added to the overall positive experience.
Bill
United States, January  2024
6.2/10

The hotel is conveniently located near Tunjungan Plaza, offering easy access to local attractions and great food options. The rooms, while spacious and comfortable, are in urgent need of maintenance. The service stands out for its enthusiastic and respectful staff during festive seasons. However, heavy traffic in the area may cause delays in transportation.

Rooms
5.0
The rooms, although comfortable, are desperately in need of maintenance and upgrades.
Service
8.0
The staff are attentive and enthusiastic, especially during festive seasons.
Location
7.0
The hotel's location near Tunjungan Plaza is convenient, but heavy traffic in the area can cause delays in transportation.
Dining
7.0
The dining options offer a mix of traditional and Western choices, but may not cater well to Western tastes.
Facilities
5.0
The hotel offers basic facilities, but major upgrades are required.
Harry
United Kingdom, January  2024
8.4/10

The hotel offers very big and conveniently located rooms with several English TV channels. The rooms have been well renovated and modernized, featuring twin beds. The staff is very helpful and friendly, making the stay enjoyable. However, the heavy traffic in the area affects taxi services, causing delays. The location is excellent for exploring local sights and trying out local foods, with a large food area downstairs if you prefer not to venture out. The dining options are varied, with both western and traditional choices. The facilities are up to standard, catering to various needs.

Rooms
9.0
The rooms are very big and convenient, equipped with modern amenities and twin beds.
Service
9.0
The service from all staff members, ranging from bellman to the manager, is exceptionally friendly and helpful.
Location
8.0
The hotel overlooks the front yard and is within walking distance of the biggest mall in Surabaya, offering a central and convenient location in the city.
Dining
8.0
The dining experience provides a range of choices, including both Western and traditional options.
Facilities
8.0
The hotel facilities are well-maintained and cater to guests' needs.
Eric
United States, October  2023
8.2/10

My stay at the hotel was fantastic! The rooms were clean, spacious, and ready for me ahead of time, which was a huge plus. The service was friendly and helpful, although the staff's English was a bit limited. The location was very convenient, near to Tunjungan Plaza and other local attractions, but be prepared for heavy traffic in the area. The dining options were varied, with both Western and traditional choices available. Overall, a great value for money with a few minor downsides.

Rooms
8.0
The rooms were good, quite big, and clean.
Service
7.0
The service was friendly and helpful.
Location
9.0
The location was good as it was just a few minutes walking distance to Tunjungan Plaza.
Dining
8.0
The dining experience was good with a variety of choices available.
Facilities
9.0
The hotel facilities were excellent.
Douglas
United States, September  2023
7.6/10

I had a pleasant stay at this hotel in the center of Surabaya. The rooms were huge with a spill-over area that overlooked the front yard, clean, and more spacious than other similar hotels in the same price range. However, some major upgrades are needed to enhance the overall experience.

Rooms
8.0
I loved the spacious room with a unique spill-over area overlooking the front yard.
Service
9.0
The staff were incredibly kind and accommodating, especially in promptly moving me to a different room when needed. Their enthusiasm during Lebaran holidays was commendable.
Location
7.0
The hotel's central location in Surabaya offers easy access to various entertainment places, including the Tunjungan Plaza. However, heavy traffic in the area sometimes caused delays in transportation.
Dining
7.0
The dining experience was good with a variety of food options, but the buffet seemed limited at times. It may not cater perfectly to Western tastes.
Facilities
7.0
The facilities were decent, but a few amenities, like free access to an iron and board, required an extra charge. Close proximity to the famous mall added convenience.
Alexander
United States, July  2023
8.4/10

The hotel is centrally located in Surabaya, near Tunjungan Plaza and the city center, making it a very convenient spot. The rooms, despite our request for a non-smoking room, were spacious with 2 queen-sized beds and a fridge. The service from reception to the bellman, housekeeping, and chef, especially during Lebaran holidays, was friendly and helpful. The dining options, although not catering well to Westerners, featured home-made pies and jams. The facilities are more than perfect, although the heavy traffic in the area caused some delays.

Rooms
9.0
The rooms were spacious with 2 queen-sized beds and a fridge, despite our request for a non-smoking room.
Service
8.0
The service from all staff members, including the bellman, housekeeping, and chef, was friendly and helpful, especially during Lebaran holidays.
Location
8.0
The hotel is centrally located in Surabaya near Tunjungan Plaza and the city center, providing a very convenient spot. However, heavy traffic in the area caused delays in transportation.
Dining
7.0
The dining options had home-made pies and jams, but they didn't cater well to Westerners.
Facilities
10.0
The facilities are more than perfect despite the heavy traffic in the area.
convenient
traffic issues
Show more
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates

Next best alternative

Consider them for your next trip.
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room